Konzularni odjel - pravila za primanje stranaka
03.06.2020
Ljubazno obavještavamo da se od 08.06.2020. g. Konzularni odjel Veleposlanstva Republike Poljske u Zagrebu vraća redovnom načinu radu i primanja stranaka.
- Za sastanak u Konzularnom odjelu potrebno je prethodno najaviti dolazak u sustavu e-konsulat, putem elektroničke pošte ili telefonom. Stranke koje se nisu prethodno najavile neće biti primljene.
- Stranke su dužne doći u dogovoreno vrijeme – u slučaju nepoštivanja dogovorenog termina, stranka neće biti primljena.
- Stranke moraju obavezno nositi zaštitnu masku koja pokriva usta i nos, kao i rukavice. Osobe bez maski neće moći ući u prostorije konzulata.
- Stranke se prihvaćaju pojedinačno – bez pratnje (osim u iznimnim situacijama - npr. maloljetne osobe, u slučaju nužne prisutnosti prevoditelja itd.)
- Nakon ulaska u glavnu čekaonicu, stranke su dužne dezinficirati ruke.
- U čekaonici sa šalterima mogu istovremeno boraviti maksimalno tri osobe.
- Držite sigurnu udaljenost od 2 metra između Vas i drugih stranaka unutar prostorija Veleposlanstva.
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Rules for the reception of clients:
- For a meeting in the Consular Section, it is necessary to announce your arrival via e-konsulat appointment system, by e-mail or by phone. Clients who have not previously announced their arrival will not be accepted.
- Clients are required to arrive at the scheduled time. In case they fail to respect the appointment time, they will not be accepted.
- Clients are required to wear a protective mask covering their mouths and nose, as well as gloves. Persons without masks will not be able to enter the consulate.
- Clients are to be accepted individually – without accompanying persons (except for exceptional situations – e.g. minors, in the case of the necessary presence of an interpreter, etc.)
- Clients are required to disinfect their hands upon entering the main waiting room.
- A maximum of three people can stay in the waiting room with reception windows at the same time.
- Maintain a 2-meter distance between yourself and other clients within the premises of the Embassy.