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Break in the provision of passport services

21.02.2022

On March 22-27, 2022, it will not be possible to apply for biometric passports (valid for 5 and 10 years). During this period, it will also not be possible to collect biometric passports.

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We would like to kindly inform that due to the entry into force of the new act on passport documents on March 27, 2022, there will be change and implementation of a new IT system in all passport authorities in the country and abroad (embassies, consulates). During the preparatory period on March 22-27, 2022, it will not be possible to apply for biometric passports (valid for 5 and 10 years). During this period, it will also not be possible to collect biometric passports.

At the same time, we would like to inform you that in exceptional circumstances it will be possible to obtain a temporary passport (e.g. in the event of theft / loss of documents and the need to return to the country of permanent residence).

We kindly ask for your understanding and to take into account the above information when planning to apply for a new passport and collect your passport.

At the same time, we kindly inform you that with the implementation of the new system, citizens will benefit from a simplified passport application procedure:

- there will be no need for a citizen to fill in paper applications - the application will be generated in the system by an official and then signed by the applicant on the dedicated device;

- additional services for the citizen will be launched, i.e. verification of the validity of the passport, checking what data is processed in the register. Moreover, the citizen will be able to receive notification, e.g. about the impending expiry date of the passport;

- there will be more available forms in which it will be possible to report the loss of a passport - apart from the personal form, it will be possible to report the loss of the passport yourself, i.e. via e-puap or e-service (thanks to which the application will automatically generate the invalidation of the lost passport, thus preventing an unauthorized use).

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