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New hotline number for the office

11.04.2022

From April 12 this year. telephone information on matters conducted at the Office for Foreigners can be obtained by calling: 47 721 76 75. It will be open on working days between 9.00-15.00. The helpline for Ukrainian citizens and persons under temporary protection works unchanged under the current number: 47 721 75 75.

Infolinia

The new hotline number of the office provides information on:

- list of foreigners whose stay in the territory of Poland is undesirable;

- legalization of stay and obligations to return;

- international protection, asylum and documents for foreigners applying for protection;

- centers for foreigners, social assistance, medical care and assistance in voluntary return;

- complaints and requests.

However, the telephone will not be provided, inter alia, individual legal advice or information on the status of specific cases and proceedings conducted by voivodes.

 

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