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SMS text messages for the persons awaiting decision on granting international protection

06.09.2022

An SMS gate for persons who submitted applications for granting international protection was introduced.

Dyskusja

Persons who provide us with their telephone numbers are going to receive SMS text messages at the five stages of the procedure on granting international protection. The messages are going to provide information regarding:

  • registering an application and the reference number of the administrative case at the Office,
  • issuing a request to appear at an interview, including the date and the time of the planned interrogation,
  • finishing the collection of the evidentiary items, the possibility to comment on the case and to review the case file before issuing a decision,
  • issuing a decision in the administrative case,
  • forwarding the case file to the Council on Refugees in the case of submitting an appeal.

The SMS text messages are issued in Polish and one of the following foreign languages: English, Russia, Ukrainian or French. They are generated automatically and should not be responded to.

If you want to receive an SMS regarding the stage of your case, please submit your phone number, your full name, citizenship and date of birth.

  • to the following e-mail address kontakt.dpu@udsc.gov.pl  or
  • in person at ul. Taborowa 33 in Warsaw or
  • through a letter issued to the Office's address

The phone number may be submitted at the stage of submitting an application to the Border Guard.

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