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Accessibility statement of the Ministry of Finance website

The Ministry of Finance (the Ministry)  ensures the accessibility of its websites in accordance with the provisions of the Act of 4 April 2019 on the digital accessibility of websites and mobile applications of public sector bodies (Digital Accessibility Act). The Accessibility Statement applies to the websites:

  1. www.gov.pl/web/finance,
  2. www.gov.pl/web/national-revenue-administration.

Date of website publication:

Date of last major update:

Compliance status

The website is partially compliant with the Act of 4 April 2019 on the digital accessibility of websites and mobile applications of public sector bodies.

Unfortunately, despite the efforts of the site editors, some documents published on the pages are not accessible. There is also an incorrect designation of the Ukrainian language on the site, UN was used instead of the abbreviation UK.

Preparation of this statement

This statement was prepared on:

The declaration was recently reviewed on:

The statement is based on a review of the basis of a self-assessment carried out by the service's editors

Keyboard shortcuts

Standard keyboard shortcuts can be used on the website.

Feedback and contact details

In case of any problems with websites accessibility for persons with disabilities, please contact the Communications and Promotion Office by e-mail at redakcja@mf.gov.pl or by telephone +48 502-726-018. You can find the contact details of the office on the Contact section.

Requests for access to non-accessible information and requests for ensuring accessibility can also be submitted in this way.

Everyone has the right to demand that the digital accessibility of a website or a mobile application or any of their elements be ensured. Information may also be requested through alternative means of access, e.g. by reading a digitally non-accessible document, describing the content of a video without audio description, etc.

The request should contain:

  1. the identity of the person making the request,
  2. the identification of the website or mobile application concerned, and
  3. a method of contact.

A person requesting information through alternative means of access should also specify how that information is to be presented in a way convenient for them.

The Ministry will comply with the request immediately and no later than 7 days after it was submitted. If this time limit cannot be met, the person making the request will be immediately informed of when their request will be complied with, which cannot be longer than 2 months from the date of the request.

If digital accessibility cannot be ensured, the Ministry will propose an alternative way of accessing the information.

If the Ministry refuses to comply with a request for ensuring accessibility or an alternative means of access to information, the person making the request may file a complaint concerning the digital accessibility of a website or a mobile application or any of its elements.

Once all means have been exhausted, a complaint may also be filed with the Commissioner for Human Rights.

Architectural accessibility

Detailed information on architectural accessibility of the Ministry of Finance’s building can be found in the Information for persons with physical disabilities’tab.

Furthermore, in connection with the Act on sign language and other measures supporting communication (Journal of Laws of 2023, item 20), the Ministry has expanded the scope of services which enable deaf or hard of hearing persons to contact the office.

More information can be found on the Ministry’s website Information for deaf and hard of hearing persons.

Mobile applications

The Ministry of Finance provides the following mobile applications:

Mobilna Granica

The application is available for download from the stores:

Accessibility declarations are available at:

Asystent Granica

The application is available for download from the stores:

Accessibility declarations are available at:

mTAX FREE PL

The application is available for download from the stores:

Accessibility declarations are available at:

e-TOLL PL

The application is available for download from the stores:

Accessibility declarations are available at:

SENT DOSTAWY

The application is available for download from the stores:

Accessibility declarations are available at:

SENT DOSTAWY EDU

The application is available for download from the stores:

Accessibility declarations are available at:

eParagony

The application is available for download from the stores:

Accessibility declaration is available at podatki.gov.pl.

Additional information

We provide access to the Polish Sign Language (PJM) translator online. The link to the call is located in the upper right corner of the Ministry of Finance home page. The service works directly from web browsers without the need to install additional software from Monday to Friday from 8:00 to 16:00.

Information published on the social media of the Ministry of Finance such as:

1.Service X of the Ministry of Finance,

2.Service X of the National Tax Administration

they are available digitally and do not require publication on the website.

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