Accessibility statement of the Ministry of Finance website
The Ministry of Finance (Ministry) is committed to making its websites accessible in accordance with the Act of April 4, 2019 on digital accessibility of websites and mobile applications of public bodies.
The Accessibility Statement applies to the following websites:
Date of websites publication: Date of last major update:
The state of digital accessibility
The websites are partially compliant with the annex to the Act of April 4, 2019 on digital accessibility of websites and mobile applications of public entities due to non-compliance listed below.
Inaccessible content
Non-compliance with the attachment
Unfortunately, despite the efforts of the site editors, some documents published on the pages are not accessible. Moreover, in the side menu, the text in Ukrainian has not been properly labeled, which may affect its reading by screen readers.
Preparation of the Accessibility Statement
- Date of preparing the Statement:
- Date of the last review of the Statement:
The Statement is prepared based on a self-assessment according to checklist. The service from the technical side is operated by another institution, which pays great attention to availability. At the time of updating the declaration, however, we did not have information confirming the current status of the technical availability of the pages. The results of the evaluation are available in the test report (available in Polish as a PDF file, 180 KB).
We kindly inform you that many links contained in this declaration lead to external websites available only in Polish.
Facilities, limitations and other information
Polish Sign Language (PJM) interpreter
We provide access to the Polish Sign Language (PJM) translator online. The link to the call is located in the upper right corner of the Ministry of Finance home page. The service works directly from web browsers without the need to install additional software from Monday to Friday from 8:00 to 16:00.
Feedback and contact information
You can report all digital accessibility issues with these websites to the Communication and Promotion Office at email redakcja@mf.gov.pl or by phone +48 502-726-018. Contact data of the unit are available in the Contact tab.
Everyone has the right to request the digital accessibility of this website or its elements.
When making such a request, please provide:
- your name,
- your contact information (e.g., phone number, email),
- precise address of the website with digitally inaccessible element or content,
- a description of the problem and how you would like it to be resolved.
We will respond to your request as quickly as possible, no later than within 7 days of receiving it.
If this timeframe is too short for us, we will inform you. In this information, we will provide a new date by which we will correct the reported errors or provide the information in an alternative way. This new date will not be longer than 2 months.
If we are unable to ensure the digital accessibility of the website or content under your request, we will propose an alternative way to access it.
Handling requests and complaints related to accessibility
If we refuse to ensure the digital accessibility you requested in response to your request, and you do not agree with this refusal, you have the right to file a complaint.
You also have the right to file a complaint if you disagree with the alternative access method we proposed in response to your request for digital accessibility.
Helpful information can be found on the government portal gov.pl.You can also inform the Ombudsman and request intervention in your case.
Other information
Mobile applications
The Ministry of Finance provides access to the following mobile applications:
- Mobile Border for Android - check the Accessibility Statement of this application,
- Mobile Border for iOS - check the Accessibility Statement of this application,
- Border Assistant for Android - check the Accessibility Statement of this application,
- Border Assistant for iOS - check the Accessibility Statement of this application,
- mTAX FREE PL for Android - check the Accessibility Statement of this application,
- mTAX FREE PL for iOS - check the Accessibility Statement of this application,
- e-TOLL PL for Android - check the Accessibility Statement of this application,
- e-TOLL PL for iOS - check the Accessibility Statement of this application,
- SENT SUPPLIES for Android - check the Accessibility Statement of this application,
- SENT SUPPLIES for iOS - check the Accessibility Statement of this application,
- SENT SUPPLIES EDU for Android - check the Accessibility Statement of this application,
- SENT SUPPLIES EDU for iOS - check the Accessibility Statement of this application,
- e-Receipts for Android - check the Accessibility Statement of this application,
- e-Receipts for iOS - check the Accessibility Statement of this application,
Architectural accessibility
Detailed information on the architectural accessibility of the Ministry of Finance’s building can be found in the Information for persons with reduced mobility tab.
Communication and information accessibility
Pursuant to the Act on sign language and other means supporting communication (Journal of Laws of 2023 item 20), we have expanded the catalogue of services that enable deaf or hard of hearing people contacting the authority.
More information can be found on the Ministry’s website in the Information for deaf or hard of hearing persons tab.
In addition, the Ministry’s of Finance websites provides also Information on the Ministry’s operations, developed in the formats facilitating their reading and understanding.