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NCBR’s Annual Report 2020

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Major processes in 2020

Top view of business people working in the office

head icon symbolizing the idea and creativity  NCBR’s Strategy

In 2020, NCBR’s strategy for 2021-2025 was adopted with the following four priorities: high operational effectiveness, a diversified support offer, a strong international position, and the role of a key knowledge and competence centre. Within the next five years, NCBR will continue to increase its operational efficiency, consistently implementing the plan for digitisation and optimisation of internal processes.

Binder icons placed on the shelf  NCBR in the new European programme supporting development and innovations for 2021-2027

NCBR has joined the works on the new operational programme for 2021-2027 which will serve as the follow-up to the OP SG 2014-2020. The programme is to ensure the continuation of some of the existing instruments, e.g. the support for R&D projects launched by enterprises and their consortia. New options of co-funding, e.g., for the implementation of R&D project outcomes, digitisation, the development of competences or international cooperation are also planned to be introduced. NCBR would play the role of an Intermediate Body in priority axes I and II. Priority axis I envisages the support for complex projects composed of modules selected in accordance with entrepreneurs’ needs. NCBR would provide funds to large entrepreneurs and their consortia. In turn, priority axis II envisages, among other things, financial instruments and support for business environment institutions and research infrastructure.

rising chart icon  IDEAS NCBR Sp. z o.o.

In 2020, responding to the need to streamline the development of Poland’s competence and potential in the field of AI, the Centre set up another entity in the NCBR Group – IDEAS NCBR. The company will directly implement R&D&I tasks in the area of artificial intelligence (AI), which is currently one of the most promising areas.

icon of welcoming hands  Customer at the Centre

In 2020, based on a thorough analysis of the results of the applicants’ and beneficiaries’ satisfaction surveys, the “Customer at the Centre” programme was launched with the aim of improving the quality of customer service, e.g. by unifying the applicable procedures and standards, and by promoting employees’ involvement in customer service. The next step will include activities which translate directly into the speed and reliability of the customer service process through automation and monitoring of customer contacts, regular satisfaction surveys and the use of ICT technologies.

Icons of sheets of paper stacked on top of each other  NCP within NCBR’s structure

On 1 November 2020, the National Contact Point (NCP) operating at the Institute of Fundamental Technological Research of the Polish Academy of Sciences was transferred to NCBR. The task of managing the NCP for the Horizon Europe programme was commissioned to NCBR by the Minister of Science and Higher Education. This implies that NCBR will actively participate in the process of preparing another framework programme for scientific research and innovation – Horizon Europe.

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