The Consular Section suspends the reception of consular applicants
13.03.2020
Due to the epidemiological threat of the SARS-CoV-2 virus, with the aim of limiting the risk of virus spread and taking into account the countermeasures imposed by the Israeli authorities, the Consular Section of the Polish Embassy in Tel Aviv will stop admitting applicants starting from March 16, 2020 until further notice.
The above applies both to the admittance of new applications and to the collection of documents in cases already submitted.
The reception of consular applicants will be limited solely to justified and urgent cases, with priority given to Polish citizens in situations requiring immediate reaction.
During the period when the abovementioned preventive measure is in force, all appointments registered in the e-Konsulat system are canceled and new appointments will not be added to the system.
The Consular Section will contact all registered applicants informing them that their visits have been canceled. Once the ordinary organization of the office's work is restored they will be contacted about the possibility to submit their cases without the need to register again in the e-Konsulat system. This solution will be offered only to applicants who registered their appointments before March 13, 2020 at 12:00 local time. Visits registered later will be treated as non-existent.
Frequently asked questions:
Q: I scheduled an appointment regarding passport / legal matters / visa at the end of March - can I come?
A: No, the Consulate will be closed. A visit to the Consulate will be possible only in urgent and justified cases. In this case, please contact us by email (telaviv.konsul@msz.gov.pl ). As soon as the Consulate will be open to customers again, we will contact you and arrange a new appointment so that you do not have to register again in the e-Konsulat system. Wait patiently for the email you will receive to the address you provided when registering your visit.
Q: I have a date to collect my new passport at the end of March - can I come and collect it?
A: No, the Consulate will be closed. Collection of passports will be possible only in urgent and justified cases. In this case, please contact us by email (telaviv.konsul@msz.gov.pl).
Q: When will I be able to collect my passport?
A: A message will appear on the embassy's website about the planned return to normal work mode, check it regularly (www.gov.pl/israel).
Q: I would like to schedule an appointment for a passport / legal matters/ visa visit, but there are no new dates available in the e-Konsulat system - what should I do?
A: The Consulate is currently closed and we do not provide appointments. A visit to the Consulate is possible only in urgent and justified cases. In this case, please contact us by email (telaviv.konsul@msz.gov.pl). Follow our website where a message about the planned restoration of regular operation’s mode will appear (www.gov.pl/israel).
Q: Due to exceptional circumstances, I urgently need to apply for a visa to Poland - what should I do?
A: Please contact us by email (telaviv.konsul@msz.gov.pl).
Q: Until when the Consulate will be closed?
A: Follow our website where a message about planned restoration of regular operation’s mode will appear (www.gov.pl/israel).