Contact us
Please be informed that due to the ongoing coronavirus outbreak the processing time of inquiries for information about a person may be prolonged. We hope that you will understand and we assure you that we make every effort to minimize the inconvenience caused. At the same time we would like to point out that in the event of any delay in relation to the statutory seven-day period following the date of filing the request, you may contact the Information Bureau of the National Criminal Register in order to clarify the matter, at the following telephone number: (022) 39-76-200, 220.
National Criminal Register customer assistance
tel. 71 748 96 00 – choose 6
email: e-krk@ms.gov.pl
Opening hours: Monday – Friday 7:30 am – 3:30 pm
Information Bureau of the National Criminal Register
ul. Czerniakowska 100
00-454 Warsaw
email: b-krk@ms.gov.pl
Hours of admissions:
Monday: 8 am – 6 pm
Tuesday – Friday: 8:15 am – 4 pm
Cash desks in the Information Bureau building close 15 minutes before the end of customer service.
Accordingly, payments at the cash desks can be made within the following hours:
Monday: 8 am – 5:45 pm
Tuesday – Friday: 8:15 am – 3:45 pm