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Free aid

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Entities offering free legal aid

Free legal aid facilities may be run directly by lawyers or by NGOs. All professionals are trustworthy, reliable, involved, and, most importantly, skilled. Help is confidential and of high quality, which is ensured by the recruitment of adequate professionals.

The first type of facilities is run by attorneys and counsels selected by professional lawyer councils. Therefore, district bar attorney and counsel councils ensure that only trustworthy professionals become part of the free legal aid system.

The bodies of legal councils adopt internal regulations, determining, among others, the drawing of attorneys or counsels to the free legal aid system. The regulations require candidates to have no criminal history and to have never failed their professional duties and obligations, resulting from their membership in legal councils.

The recruitment process to counseling facilities operated by NGOs is transparent, allowing an easy selection of top professionals, delivering high quality advice. NGOs are selected through competitions following the existing legal guidelines. The competition is limited to NGOs listed by the voivodes as organisations entitled to offer free aid on the territory of the given voivodeship. To be added to the list and to stay on it NGOs need:

  • at least two years of experience in advising in a given field;
  • adequately qualified staff;
  • reliable performance tracks, especially when it comes to confidentiality, professionalism, reliability, and ethics;
  • compliance with established service standards and internal quality control norms.

Whether the facility is run by attorneys or counsels or by NGOs, the free legal aid is offered by qualified professionals.

The facilities offering free citizen's advice might have specific consultations hours for experts in a given field. These experts put their skills and experience to good use and offer complex help all over Poland thanks to remote consultations. The afore-mentioned specialisations include helping families with children with disabilities, helping victims of domestic violence, especially women and children, protecting personal data, and mediating.

For more information on the opening hours of facilities offering free citizen's advice and free legal aid, click HERE.

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