Ambassaden
Consular Information Centre (CIK)
Consular Information Centre in Poland operates Monday to Friday (except Polish bank holidays), 9:00am-5:00pm, telephone number is: +47 214 185 00.
Consular Information Centre in Poland gives general information on: passport matters, lost documents (i.e. passports, Polish ID's, etc.), Polish citizenship matters, general legal and civil status matters.
IMPORTANT NOTICE Consular Information Centre in Poland does not inform about visa matters and cases that are already in progress. To talk about those matters, please get in touch directly with the Consular Section.
Telephone Contact to Consular Section
Monday, Tuesday, Thursday, Friday: 14:30-16:00; Wednesday: 9:30-11:00
Telephone number is: +47 24 110 850
We urge you to call this number only in cases of emergency. The emergency telephone is not meant to provide information regarding opening hours, booking appointments or passport, legal and visa matters. Please do not use the emergency telephone in such cases.
It is not possible to report a loss / damage of ID documents (dowód osobisty or passports) via this telephone number. In order to report ID loss, read information here: Reporting a lost passport or temporary passport or Reporting lost or damaged ID card